Frequently Asked Questions
Everything you need to know about shopping with Vitae Charm Norway.
What is the standard shipping time within Norway?
We offer fast and reliable shipping across Norway. Standard delivery typically takes 2-4 business days, while remote areas may take up to 6 business days.
What is your return policy?
We offer a 30-day return policy from the date you receive your order. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
What payment methods do you accept?
Vitae Charm Norway accepts all major credit cards (Visa, Mastercard, Amex), Vipps, and Klarna for flexible 'buy now, pay later' options.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts, as our Scandinavian fit may differ from international sizing.
Are your materials sustainably sourced?
Quality and ethics are at our core. We prioritize high-quality fabrics and work with manufacturers who adhere to strict environmental and fair labor standards.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to follow your package's journey.