Returns & Exchanges

At Vitae Charm Norway, we want you to be completely satisfied with your fashion choices, which is why we offer a 30-day return policy on all unworn items. If your selection doesn't fit perfectly or meet your expectations, our streamlined process ensures a hassle-free exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location across Norway.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.